Self-Storage Units for Rent in Memphis, TN

My experience went well. Tabitha was very informative about explaining the storage unit packages and what works best for my budget. She was very thorough and he... Read More

My experience went well. Tabitha was very informative about explaining the storage unit packages and what works best for my budget. She was very thorough and helpful. The storage unit is very nice. Really clean and organized. Tabitha made the purchase process very easy. I would recommend everyone consult with her. She’s passionate and knows her stuff! I will recommend this storage unit to friends and family in the future.

I appreciated the care and concern I received from Tabitha. She really eased my mind about the process. Additionally, the location was very nice and clean and t... Read More

I appreciated the care and concern I received from Tabitha. She really eased my mind about the process. Additionally, the location was very nice and clean and the coffee was piping HOT!! (New tenants please stop by the coffee station).

I don't remember the lady's name but she was there Friday and she was so sweet. I realized the unit was further and smaller than if like and she was able to swi... Read More

I don't remember the lady's name but she was there Friday and she was so sweet. I realized the unit was further and smaller than if like and she was able to switch me out no problem at all. She was so friendly when I initially arrived, I'd just seen her walking through as I drove up. So far I like this place and would definitely recommend.

Mike is awesome! I left today feeling completely satisfied and confident with my new storage unit. Mike took the time to show me various units on different floo... Read More

Mike is awesome! I left today feeling completely satisfied and confident with my new storage unit. Mike took the time to show me various units on different floors, making sure I found the perfect fit. I know I was in good hands!

Mike was very enthusiastic and eager to help us out for renting a unit. He is also a great conservationlist and businessman. Highly Recommend!!! Tabitha was a g... Read More

Mike was very enthusiastic and eager to help us out for renting a unit. He is also a great conservationlist and businessman. Highly Recommend!!! Tabitha was a great help as well.

Mike and Tabitha are GENUINELY helpful and really wanted me to feel comfortable and safe not only with auto pay but with just getting the unit it self. I also l... Read More

Mike and Tabitha are GENUINELY helpful and really wanted me to feel comfortable and safe not only with auto pay but with just getting the unit it self. I also love the facility it’s really clean.

I had a fantastic experience at Airways Storage, thanks to the excellent service provided by Tabitha and Mike. Both were incredibly helpful and professional thr... Read More

I had a fantastic experience at Airways Storage, thanks to the excellent service provided by Tabitha and Mike. Both were incredibly helpful and professional throughout the entire process. Tabitha made sure I understood all my options, and Mike went out of his way to assist with the storage setup. Their combined efforts made everything smooth and stress-free. Highly recommend Airways Storage for anyone in need of quality service and secure storage!

Tabitha was great she had amazing customer service and was very helpful and fast with getting me what I need it. I will recommend anybody to come here amazing

What an easy solution and quick service! Tabitha was so professional and swift. The customer service exceeded my expectations and so did the facility! It looks ... Read More

What an easy solution and quick service! Tabitha was so professional and swift. The customer service exceeded my expectations and so did the facility! It looks nice and maybe the indoor factor plays a part in that. I feel safe going here alone and I feel like my items are safe as well. I will recommend this location to anyone. Oh and the price point is SOLID!

Excellent service! Tabitha took great care of us making sure we got the unit we needed and was so knowledgeable. She went above and beyond even recommending loc... Read More

Excellent service! Tabitha took great care of us making sure we got the unit we needed and was so knowledgeable. She went above and beyond even recommending local businesses because we are from out of town. The place is clean and secure- looks brand new.

Tabitha made looking for a new unit so easy for me. I was anxious about the price and location. My concerns were resolved. I look forward to being one of the ne... Read More

Tabitha made looking for a new unit so easy for me. I was anxious about the price and location. My concerns were resolved. I look forward to being one of the newest space renters in this property. Highly recommend.

Carla was very professional and knowledgeable about the units and the rental agreement! I truly appreciate her patience in showing me several units and answerin... Read More

Carla was very professional and knowledgeable about the units and the rental agreement! I truly appreciate her patience in showing me several units and answering my many questions. She portrayed great customer service!

It is a good place to use and the hostess was kind and helpful. It was a quick process. The family would like to think Tabitha the manager for all the assistanc... Read More

It is a good place to use and the hostess was kind and helpful. It was a quick process. The family would like to think Tabitha the manager for all the assistance.

Tabitha thank you for the great service.the best experience .like the building. She was very customer service friendly. And I like the storage build it is so ni... Read More

Tabitha thank you for the great service.the best experience .like the building. She was very customer service friendly. And I like the storage build it is so nice.

I was blown away by the experience at this location. Tabitha was amazing to say the lease. She was detailed oriented and thorough with explaining the process fo... Read More

I was blown away by the experience at this location. Tabitha was amazing to say the lease. She was detailed oriented and thorough with explaining the process for renting the storage spaces. I was appreciative of the time she took with going over everything with me. I will be referring more people to this location.

Tabitha did an excellent job with helping me navigate through my questions. Customer service was on point. Enjoyable experience. I will let others know about yo... Read More

Tabitha did an excellent job with helping me navigate through my questions. Customer service was on point. Enjoyable experience. I will let others know about your facility.

Tabitha was extremely patient, and diligently helped us thougohgt our process. Highly recommend for transportation. Check out the storage facility as well!

I had been searching for a storage facility online and I was reading reviews from several places. I happened upon the site for Airways Storage and read the many... Read More

I had been searching for a storage facility online and I was reading reviews from several places. I happened upon the site for Airways Storage and read the many glowing reviews about the Manager, Tyler. Let me tell you, Tyler did not disappoint. The office was buzzing with lots going on when I arrived. I did not have a reservation, but Tyler got to work and got me taken care of in record time. He took the time to show me several different units and helped me to decide on just the right space for the items that I need to store and at a great rate. I would highly recommend this location. It is clean and very well maintained and they have Tyler! Tyler has a pleasing and professional attitude, something that is lacking in most businesses today. Thanks Tyler for your assistance!

Tyler, is simply the best. His vibe and knowledge is amazing when taking care of his customers. I'll most definitely say come see Tyler, because he's going to g... Read More

Tyler, is simply the best. His vibe and knowledge is amazing when taking care of his customers. I'll most definitely say come see Tyler, because he's going to get you right and you want be disappointed.

Tabitha was so helpful! I reserved a 4x8 Uhaul trailer and when it was too small for my needs, she took the time to reach out to other Uhaul locations to find a... Read More

Tabitha was so helpful! I reserved a 4x8 Uhaul trailer and when it was too small for my needs, she took the time to reach out to other Uhaul locations to find a bigger trailer with immediate availability. She really went above and beyond, and I can’t thank her enough!!!

Tabitha was so helpful! I reserved a 4x8 Uhaul trailer and when it was too small for my needs, she took the time to reach out to other Uhaul locations to find a... Read More

Tabitha was so helpful! I reserved a 4x8 Uhaul trailer and when it was too small for my needs, she took the time to reach out to other Uhaul locations to find a bigger trailer with immediate availability. She really went above and beyond, and I can’t thank her enough!!!

Tyler was an excellent team member. He showed me and helped me in so many ways on my visit there. I will highly recommend Tyler help again. Thank you sooo much.

Tyler helped me with everything during my online rental. Very helpful manager. Great location for parking storage. Come see Tyler!!

We came in this morning and met Tyler. He showed us around the facility until we found the right size unit. He gave us a great promotion and made sure we knew h... Read More

We came in this morning and met Tyler. He showed us around the facility until we found the right size unit. He gave us a great promotion and made sure we knew how to find the space. The facility was clean and well kept. Tyler was so helpful and a great representative! Would definitely recommend to anyone needing storage!!! Tyler is AWESOME!!!

I was looking for something and was unsure how to get storage because I'd never needed it before. Tyler helped me make my reservation yesterday and was there wa... Read More

I was looking for something and was unsure how to get storage because I'd never needed it before. Tyler helped me make my reservation yesterday and was there waiting for me this morning. So helpful and helped me find what I needed. Would recommend this young man to anyone in the area. Brand new facility and low prices. Very secure and clean. Thanks again Tyler for all your help this morning.

Tyler is amazing. He was so nice prompt and professional. The storage facility looks amazing the entire experience was fast and great with great prices.

I always stop by to see Tyler when coming to my Storage Unit. It literally don’t matter what he’s doing weather he’s super busy dealing with a customer o... Read More

I always stop by to see Tyler when coming to my Storage Unit. It literally don’t matter what he’s doing weather he’s super busy dealing with a customer or cleaning up he always make time to speak & make sure I am taken care of. I love having small talks with him, he just so inviting! Also I have to compliment on how the office is always clean and there ALWAYS snacks in the lobby. Thank you for that lol ;) 10/10 ??!!!

Me and my partner recently moved to Tennessee and was in search of a clean and reliable storage unit. After struggling to find an affordable and decent unit, I ... Read More

Me and my partner recently moved to Tennessee and was in search of a clean and reliable storage unit. After struggling to find an affordable and decent unit, I came across Airways Storage in Memphis. The staff, especially Tyler, went above and beyond to assist me and my partner during our search. Their helpful and friendly service made the process much smoother for us. We greatly appreciate Tyler's assistance in our quest to find a storage solution during this challenging time of settling in a new place. Airways Storage has provided us with the peace of mind we needed. Highly recommend their services!

Run and Tyler provided the best customer service. Family friendly I love that you can drive into the storage you don’t have to worry about getting wet and you... Read More

Run and Tyler provided the best customer service. Family friendly I love that you can drive into the storage you don’t have to worry about getting wet and your items are protected bc it’s climate controlled and Safe I highly recommend

Brand new facility. The staff is what makes the place they are so nice and know the facility like the back of they hand. Prices are low for a new place too. Com... Read More

Brand new facility. The staff is what makes the place they are so nice and know the facility like the back of they hand. Prices are low for a new place too. Come see Tyler and Ron asap

Customer service was superb. Tyler and Ronald are great representatives. The space seems secure and clean.

Tyler was excellent! He was very helpful. His attitude was positive. The tour was fantastic.

Tyler showed a positive attitude! The tour was wonderful. He was patient with us. Very detailed as well.

Tyler and Ron were exceptional. The facility was very clean and both men were very knowledgeable and professional!!

This facility was extremely clean. The staff were quite helpful and very knowledgeable. I highly recommend Airways Storage to anyone with short term or long ter... Read More

This facility was extremely clean. The staff were quite helpful and very knowledgeable. I highly recommend Airways Storage to anyone with short term or long term storage needs.

I love this storage unit it's really close..and tyler he was so awesome and amazing he is a great guy.

Enjoyed my experience with Tyler today. He was very polite and knowledgeable about my uhaul rental. Thank you Tyler and airways storage

The drive thru inside is great, love the setup.

Driving buy this storage heading into work one morning saying this was a great location not knowing I would be needing one a few weeks later. Lisa and Tyler bot... Read More

Driving buy this storage heading into work one morning saying this was a great location not knowing I would be needing one a few weeks later. Lisa and Tyler both wer exceptionally patient with me because I wasn’t sure what size unit I would need and I am glad they were there to help the process was fast and smooth they got me in and out i will definitely recommend this storage to others

I spoke with Tyler & Lisa. They were incredible! This is a new location, very nice. Prices & promotions were great. Wonderful customer service!

Very helpful and considerate! Great promotions and they took their time helping me understand what I would need. Beautiful new facility! And I couldn't believe ... Read More

Very helpful and considerate! Great promotions and they took their time helping me understand what I would need. Beautiful new facility! And I couldn't believe the low prices

I love the location and staff were nice.

I love the location and staff were nice.

Brand new storage facility with excellent customer service! Lisa is amazing and this facility is beautiful. Highly recommend!

The team member that waited on me 05/11/2024 has a real problem. Not friendly no customer service skills. When asked a question he is very hostile. Had to ask h... Read More

The team member that waited on me 05/11/2024 has a real problem. Not friendly no customer service skills. When asked a question he is very hostile. Had to ask him is he alright. Because his service was awful had to keep my composure so I wouldn't get upset. If you don't want to assist customer he need to find another job!!!!!!

I reserved a unit online on 04/29/24 for rental moving date 05/04/24 for a 10×15 unit here at Airways Storage in Memphis TN on Airways Blvd for $116.00 month. ... Read More

I reserved a unit online on 04/29/24 for rental moving date 05/04/24 for a 10×15 unit here at Airways Storage in Memphis TN on Airways Blvd for $116.00 month. When I went to the pay for my unit, they had a promotion first three months half off rental fee. I paid a total of ( $110.94). it shows I paid $52.00 first month,$12.00 for insurance,$1.95 TN, State tax,$25.00 for administration fee,$19.99 for online lock. On 05/05/24 I received a statement showing the same thing as my recipient shows. On 05/21/24 I received another statement . Zero overdue amount total balance due $64.00 on 06/04/24. I have been trying to get talk with someone concerning my billing issues. It's a young lady name Tabitha she's so very intelligent professional and has a awesome customer service skills I give her two thumbs up. Please be careful renting a unit from here. They cut my Lock off without cause. Some of my belongings were removed and replace with someone else's things that were left behind. This is the update from my past post. 12/17/24

I reserved a unit online on 04/29/24 for rental moving date 05/04/24 for a 10×15 unit here at Airways Storage in Memphis TN on Airways Blvd for $116.00 month. ... Read More

I reserved a unit online on 04/29/24 for rental moving date 05/04/24 for a 10×15 unit here at Airways Storage in Memphis TN on Airways Blvd for $116.00 month. When I went to the pay for my unit, they had a promotion first three months half off rental fee. I paid a total of ( $110.94). it shows I paid $52.00 first month,$12.00 for insurance,$1.95 TN, State tax,$25.00 for administration fee,$19.99 for online lock. On 05/05/24 I received a statement showing the same thing as my recipient shows. On 05/21/24 I received another statement . Zero overdue amount total balance due $64.00 on 06/04/24. I have been trying to get talk with someone concerning my billing issues. It's a young lady name Tabitha she's so very intelligent professional and has a awesome customer service skills I give her two thumbs up.

Unpleasant Experience at Airways Storage (.02 star was not available) On March 30, 2024, at approximately 2:30 PM, our Vice President of Operations visited Air... Read More

Unpleasant Experience at Airways Storage (.02 star was not available) On March 30, 2024, at approximately 2:30 PM, our Vice President of Operations visited Airways Storage located at 1699 Airways Blvd., Memphis, TN, to finalize a storage unit reservation made online for $104 (including a web fee). Unfortunately, the in-store representative, Tyler Foster, did not honor the online reservation price. He bypassed any discussion of the reservation details and requested identification. After the ID was provided, Mr. Foster directed our VP to obtain a lock and then immediately swiped the debit card for payment without disclosing the final total. When questioned about the price difference, which included an unexplained $20 lock fee and a final total of $180, Mr. Foster provided no explanation and simply offered the receipt. Additionally, upon inquiring about the storage unit location, Mr. Foster's response was unhelpful, lacked courtesy and just plain RUDE! While we appreciate the empathy shown by the representative named Kimberly we spoke with later, the overall experience at Airways Storage due to Mr. Foster's interaction was unacceptable. Given this experience, we will be seeking a full refund on Monday and exploring alternative storage options in the area.