Third-Party Management Services


When you partner with Absolute Storage Management, you instantly gain access to their robust span of services. The following services come standard as part of your benefits of being a part of the Absolute portfolio.

Technology Team

TECHNOLOGY

Absolute Storage Management has an experienced and robust in-house team of individuals focused on technology improvements, including testing new software, improving current technology, and experimenting with new hardware. This team focuses on streamlining and integrating processes and vendors to connect data in such a way as to achieve maximum value. In addition, the team works hand-in-hand with Operations to develop new systems that both reduce owner costs and improve customer experiences.

Some of the initiates of this team include:

  • Managing and improving our Phone Sales Center (XPS)
  • Continuous improvement and development of our Point-of-Sale System, Doorswap
  • Managing the data connections between our systems including Doorswap, QuickBooks, our Website, Revenue Management (Veritec), our Sales Center (XPS), Online Auctions (StorageAuction.com), our Collections Assistant (Call Potential), and many other providers.
  • Oversight of the On-Site video monitoring and property security
  • Implementation and enhancement of Texting and Video Call enhanced communication with our tenants
  • Management of the back office operating systems, including QuickBooks, Salesforce, and Microsoft 365 packages
  • Focus on data security and management

Marketing Team

MARKETING

As part of the partnership with Absolute Storage Management, you and your property get direct access to ASM’s expert team of marketing professionals. These professionals actively review, manage, and adjust your property’s marketing strategies based on industry best practices, proven tactics, and advanced platforms.

Marketing components handled by this team include: 

  • Management and continual enhancements to a high ranking, single-domain website, built for converting local traffic into leads or rentals
  • Evaluations and management over industry aggregator participation 
  • Development and implementation of tailor-made marketing plan including in-person, phone, and email marketing
  • Reputation management including requesting and responding to reviews
  • Listing management of social platforms and citation management of 40+ directories
  • Paid ads creation and management
  • Continual testing of creative internet marketing programs (Nextdoor, Yelp Ads, Groupon, and more) that generate results  
  • Tracking & Analytics
  • Leveraging cutting edge tools and software
  • Keep-your-brand options
  • Professional photo and video services
  • Event coordination, including press release creation and syndication
  • Assistance with brand development, including strategic name selection, logo creation, and marketing materials

Operations Team

OPERATIONS

Absolute Storage Management’s Operations Team is one of the best teams in the industry with their consistent outperformance of national REITs. This team has was developed by years of ASM mentorship, an experienced and highly trained management team, strategically positioned to oversee and direct the properties daily with robust ongoing supervisory and property level training and development programs to continue to grow our team. In addition, strong focus on culture to attract and retain team members in an ever-increasingly competitive hiring environment.

Operations Includes:

  • Technology-focused approach to balance the customer’s needs and expectations with the appropriate on-site staff and resources
  • Fully developed processes and procedures to help ensure the highest level of property performance and compliance with everything from state lien laws to accounting audit standards.
  • Our size and scale allow for continued operations and response to emergencies when needed.
  • Oversight of Rental Trucks
  • Web-based software for real-time performance
  • Emergency Response and Relief
  • Foreclosure sign-off and completion of the foreclosure and auction process
  • Provide collection services for unpaid accounts after the lien process completes 

SALES & REVENUE

The Sales Center and Revenue Management teams work very closely with ASM’s Technology department to monitor, track and convert leads into rentals at optimized pricing and discounts. Leveraging the data of computer learning (AI)  and the human touch of knowledgeable team members, the Sales and Revenue teams complete daily rate and discount adjustments based on the individual property’s occupancy, goals, and hand-picked competition.

Some initiates of this team include:

  • Onboarding new facilities to the program
  • Daily review and approvals of available discounts
  • Improve customer service by being available after hours and for roll-over calls
  • Decrease follow up time for prospects

TRAINING

Training at ASM begins during the recruitment process and continues on through a team member’s tenure with ASM. The Training department at ASM maintains the performance and consistency of all team members. This group of skilled individuals personally trains every initial new team member at ASM and guides them on a course of continued learning and development. By using an online training platform, training team members can maintain consistency and reduce training costs while providing an excellent training experience for team members. Continued training consists of mystery shopping and regularly hosted training courses.

Training from this team takes the form of the following: 

  • Virtually guided training during 1-on-1 sessions 
  • Group In-Person training 
  • Webinars 
  • Self Guided Topical Videos Training 
  • Supervisor Assigned Topical Video Trainings 
  • Coaching 
  • Promotion Preparation Video Lessons 
  • Standard Operating Procedures 

HR & Payroll Team

HR AND PAYROLL

ASM has a dedicated HR and Payroll team, which provides resources to owners, and ASM’s Operations Team, to provide guidance and ensure compliance for team-member-related items such as compensation and benefits, recruitment, retention, and coaching team members. The HR and Payroll department consists of a Payroll Specialist, HR Generalist, Recruiter, and overseen by the department head, VP of Human Resources. Each of these individuals has over five years of experience in their specific field.

This team provides guidance and leadership through the following:

  • Curation and continuation of company culture
  • Defend company’s core values
  • Ensure fair and equal practices across organization’s departments
  • Team member payroll processing
  • Evaluate and manage team member benefits and eligibility
  • Administration of health insurance plan to ensure the retention of the best team members
  • Administration of retirement plan
  • Administration of worker’s compensation program
  • Creatively recruit for open positions
  • Lead ongoing training efforts on various HR related topics

Accounting Team

ACCOUNTING

The Accounting Department at ASM consists of 10 individuals with 5 average years of accounting experience and is largely made up of Senior Property Accountants and Property Accountants. Assisting this team are specialized team members for our Accounts Payables, Accounting Administrator and Accounting Project Manager needs.

The group ensures the following is completed for each of the ASM managed properties:

  • Day-to-day accounting including the processing of accounts payable
  • Weekly audits of deposits and alterations
  • Reconciliation of monthly transactions and bank statements
  • Production of property financials and management reporting
  • State and local sales tax processing
  • Business licensing oversight and administration
  • Distribution of dividends and other disbursements

ONBOARDING

Once you decide that you should bring in Absolute Storage Management to manage your facility, our team of experts will help onboard you and your facility onto the preferred vendors and programs. Onboarding tasks that Absolute Storage Management team members assist with include the following, if applicable: 

  • Transition to preferred vendors, including website and point of sale system 
  • Transition and initial claiming of online listings and social media profiles 
  • Set up a property bank account
  • Set up or transition of utility accounts 
  • Assistance finding local-based vendors such as a landscaper
  • Unit mix creation
  • Office set up 
  • Unit labeling 
  • Assistance through final inspection 
  • Establishing brand awareness in the local market

Many of the members of our team got their start in property management.


Contact Us

Want to speak to Absolute Storage Management? We'd love to hear from you!

Call Us

833-INFO-ASM

Visit Us

1630 Bonnie Lane, Suite 106
Cordova, TN 38016

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Contact Us


Jasmin Jones

JASMIN JONES
CHIEF BUSINESS
DEVELOPMENT OFFICER

(833) 463-6276 x 715

jasmin.jones@absolutemgmt.com